About

About ROI

We provide businesses with innovative and effective solutions through tailored programs that drive engagement, loyalty and grow businesses.

With our dedication and customer centric approach, we aim to be the leading loyalty company that transforms businesses and enhance customer experiences.

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How we work with you

Step 1: Outline the basis of your rewards campaign/loyalty program

We don’t believe in ‘off the shelf’ and we won’t try to fit your campaigns and programs into a single, fixed solution. Everything is tailored to your needs.

Step 2: Create sales targets (if necessary)

This will help to understand and engage your customers and employees.

Step 3: Choose your rewards

Don’t worry, we’ll do the sourcing.

Step 4: Communications

The most critical aspect of the build. Intelligent communications to nudge people towards their reward.

Monitoring and reporting is continuous, looking for the changes and opportunities to make the investment in reward and loyalty programs work as hard as possible.

About us

We’ve spent time working on the corporate side, we’ve run incentive programs, built loyalty campaigns, sourced rewards, analysed performances and made improvements in the next one.

We’ve made mistakes, accidentally unearthed golden nuggets, banged our heads against brick walls and executed plans to perfection.

So, we thought we’d take everything that we have learned, all the skills that we have developed, all the hurdles we’d overcome and offer it to others, to help make their rewards campaigns and loyalty programs work harder, need less effort and provide a greater return on investment.

That’s why we are called Return On Incentives.